We’re here to help

Get in touch

Our team are helpful, approachable and knowledgeable.

    We’re here to help and we love to talk to our customers directly. Normal office opening hours are Monday-Friday 8.30 am to 5.30 pm and Saturdays 9.00am-1.00pm.

    Whilst we are closed if you would like to make a payment you can do so using our automated telephone payment service by calling 01604 402 204 and selecting option 1. Alternatively, you can continue to make payments using our Payment Page or by bank transfer. You can also continue to manage your account using the Customer Portal.

    Bank Holidays:
    We are open bank holidays from 10am to 4pm except for Christmas Day, Boxing Day and New Year’s Day when we are closed.